Leadership Articles
Discover your natural leadership style. See how it relates to your personality type, and how it matches with the demands of being a leader in various industries and disciplines.
Find out what makes a good leader in different contexts with a film that has been used to demonstrate leadership qualities for more than half a century.Leadership Qualities Checklist
We conducted research with 4,000 people into what characteristics are more likely to make people follow a leader. This article summarises the main results.
A discussion of the main differences between being a leader and being a manager.
Eight leadership styles, when to use them, and when not to use them.
Leading staff to follow the customer
How to win the commitment of staff to providing excellent customer service.
A basic introduction for leaders to the principles of Performance Management.
A case study shows the benefits of find outing your employee's views.
Developing Leaders through Coaching
Leaders are often under so much pressure to deliver that they can't develop themselves. This article (on using role stretch in coaching) examines how to achieve both delivery and development.
How leaders seeking to change an organisation can gain high quality management support for minimum cost.
A quick overview of the Balanced Scorecard - a tool that can be used by leaders to achieve real cultural change throughout the organisation.
Six steps to change your customer service culture into Customer Relationship Management.
Why transformational leadership is particularly relevant for Owner/Directors as they seek to grow their business.
What is leadership, and what is the difference between leadership and management? This article examines the basic concept of leadership.
Emotional Intelligence and Leadership
The emergence and relevance of emotional intelligence for modern leaders.
The coaching philosophy of Peter Such, former England International Cricketer and founder of the Essex Academy
Develop Your Potential
Our personality questionnaire can help you:
- become much more self-aware;
- develop your leadership, management or influencing skills;
- find a career that matches your personality;
- Improve teamwork and team relationships.
You can either do the personality test yourself, or administer multiple questionnaires for use in team building and leadership development.