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Collective Team Competencies Questionnaire (v1.0)

This research questionnaire is collecting data on team competencies, but also allows you to assess the collective competencies of a particular team. When you complete it, you will receive a brief online report, and the data you have entered will be submitted to our research database.

'Collective competencies' differ from individual competencies in that they are utilised by a group collectively. For a team to achieve high performance, not only do the members need to perform well individually, but the team also needs to act collectively in the right manner. Conventional competency frameworks assess individual behaviours. This framework assesses the collective behaviours of a team.

When you complete this questionnaire, you need to be very clear on which team you are assessing - as competencies can vary greatly between teams even when some of the members are the same people. It will help to think about the introductory questions below - but you don't need to complete the introductory questions (unless you are completing this form as part of a team 360 feedback exercise - in which case the information is needed to add your data to the appropriate section of the team competency report. All information will be treated in confidence, and only summary/aggregated results are published.)

When you have completed this questionnaire, it will provide you with a brief online report summarising your views of the team. This online feedback is free, providing it is for your personal use only. For a more in-depth analysis of your results, or to arrange a 360-degree report, (both are chargeable consultancy services) please contact us.


Introductory questions (for 360 feedback projects only)

Team Name:   
Your relation to the team:
Organisation:   
Your Name:   
Your email address:


QUESTIONNAIRE

For each of the following statements, indicate how strongly you agree with it as a description of the team:
The team knows the customer, their views of the service and the industry context Question: 1
Strongly disagree Strongly agree
The team utilises individuals’ experience & integrates it with team knowledge Question: 2
Strongly disagree Strongly agree
The team experiments with untried ideas that may have potential benefit to customers Question: 3
Strongly disagree Strongly agree
The team anticipates customer trends through foreseeing future needs/developments Question: 4
Strongly disagree Strongly agree
The team specifies clearly what needs to be done so the team is focused Question: 5
Strongly disagree Strongly agree
The team understands dynamics & team development, and makes well-judged interventions Question: 6
Strongly disagree Strongly agree
The team challenges the wider organisation not to be bound by the status quo Question: 7
Strongly disagree Strongly agree
The team develops individual contributions and helps members realise their potential Question: 8
Strongly disagree Strongly agree
Team members are committed to jointly owned, shared goals, values, and beliefs Question: 9
Strongly disagree Strongly agree
The team measures its own performance by 360 and team-self appraisal Question: 10
Strongly disagree Strongly agree
The team acts with one voice when dealing with other teams Question: 11
Strongly disagree Strongly agree
The team produces high quality products and/or responsive services Question: 12
Strongly disagree Strongly agree
Team members hold each other accountable against agreed plans and standards Question: 13
Strongly disagree Strongly agree
The team inspires team members with a motivating vision of the future Question: 14
Strongly disagree Strongly agree
The team continuously improves how they interact with each other and how they perform Question: 15
Strongly disagree Strongly agree
Team members support each other in achieving individual goals and joint tasks Question: 16
Strongly disagree Strongly agree
The team integrates individuals and their needs into the team whilst respecting diversity Question: 17
Strongly disagree Strongly agree
The team manages boundaries with other teams, and the processes/workflow that cross them Question: 18
Strongly disagree Strongly agree
The team celebrates success and fosters a sense of team achievement Question: 19
Strongly disagree Strongly agree
The team uses processes to prioritise, plan, manage resources & run meetings Question: 20
Strongly disagree Strongly agree
Team members assess each other, and provide feedback on their contribution to team performance Question: 21
Strongly disagree Strongly agree
The team forges agreement and resolves conflict on task-related issues Question: 22
Strongly disagree Strongly agree
Team members challenge each other to constantly improve and promote change Question: 23
Strongly disagree Strongly agree
The team has a healthy self-belief in themselves and their team identity Question: 24
Strongly disagree Strongly agree
The team demonstrates care for the customer’s overall experience of the team Question: 25
Strongly disagree Strongly agree
The team nurtures individuals in times of difficulty and cares for their well-being Question: 26
Strongly disagree Strongly agree
The team is well structured and roles are allocated to suit the task and members’ skills Question: 27
Strongly disagree Strongly agree
The team achieves collective goals or tasks through concerted action Question: 28
Strongly disagree Strongly agree
Team members articulate common understanding to aid clear communication Question: 29
Strongly disagree Strongly agree
Team members build relationships based on predictabilty, trust, respect and rapport Question: 30
Strongly disagree Strongly agree
The team identifies incongruities between the team and individual goals or roles Question: 31
Strongly disagree Strongly agree
The team directs its time & effort into what is important and worthwhile Question: 32
Strongly disagree Strongly agree
The team knows the context of the team in the wider organisation Question: 33
Strongly disagree Strongly agree
The team adapts flexibly to exploit new potential and opportunities Question: 34
Strongly disagree Strongly agree
The team learns by experience through collective reviews and managing knowledge Question: 35
Strongly disagree Strongly agree
The team champions causes that are important for the wider organisation Question: 36
Strongly disagree Strongly agree
The team networks in the wider organisation to create partnerships with other teams Question: 37
Strongly disagree Strongly agree
The team brainstorms to produce radical ideas for solving problems Question: 38
Strongly disagree Strongly agree
The team uses mental models that explain how the customer, & wider industry operates Question: 39
Strongly disagree Strongly agree
The team assures quality of customer service and manages expectations Question: 40
Strongly disagree Strongly agree
The team’s leadership system allows leadership to revolve according to the situation Question: 41
Strongly disagree Strongly agree
The team portrays to customers an identity that is attractive and congruent with who they are Question: 42
Strongly disagree Strongly agree
The team fosters team spirit that creates a positive and motivating team climate Question: 43
Strongly disagree Strongly agree
The team shares its vision with other teams to provide a stable long term direction Question: 44
Strongly disagree Strongly agree
Members are able to imagine how things might look from others’ point of view Question: 45
Strongly disagree Strongly agree
The team has clear expectations of members of their contribution to team goals Question: 46
Strongly disagree Strongly agree
The team has a vision of the long term future for the team, it’s services and products Question: 47
Strongly disagree Strongly agree
The team analyses problems, tasks or issues so that collective decisions are well-informed Question: 48
Strongly disagree Strongly agree
The team is a high performing team Question 49
Strongly disagree Strongly agree


Optional Research Information

How often do you communicate with other team members, and how do you do it? The following questions will help us in some research on virtual team working:

How much of your time is spent communicating with other team members, working on your own, or communicating with people outside the team?

The time I spend communicating with one or more team members is:
The time I spend working on my own is:
The time I spend communicating only with people outside the team is:

When communicating with one or more other team members, what proportion of time is spent face-to-face, on the telephone, via email, papers/letters, netmeeting, video conference?

The proportion of my communication with other team members in face-to-face discussion is:
The proportion of my communication with other team members on the phone is:
The proportion of my communication with other team members via email is:
The proportion of my communication with other team members via paper is:
The proportion of my communication with other team members via netmeeting is:
The proportion of my communication with other team members via video conference is:

How many people are/were in the team (approximately):


If you would like to make any other comments, please make them here:

 

Thank you for your time in completing this questionnaire. When you press the 'submit' button below, you will enter data into our research database. Your broswer will then open a new window which will contain a brief report about your team.

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