team technology
Ken Buist
Ken Buist

Article 1 of 12 in the
Trustworthiness series

Introduction

Trust and temperament

Definition of trust

Characteristics

Trustworthiness Quotient

Dependability

Integrity

Credibility

Empathy

Self-interest

Inconsistency

Summary

Trustworthiness Elements

Empathy

In order to be considered trustworthy, you must be able to demonstrate empathy.

Empathy is the power of imaginatively entering another person's experience and conveying this to the other person so they know that you are travelling with them on this particular journey.

It is showing a genuine interest in people and their views and feelings.

It is being good at valuing individuals and welcoming their contributions and ideas in projects and discussions.

The person, who has learned to empathise, knows how to make other people feel secure, respected, important and valued.

Empathy requires both sensitivity and a commitment of time, the willingness to operate on other people's schedules rather than be focussed on your own needs.

Empathy produces loyalty which says I will be for you even when others may be against you. I will defend you even when it costs me something or puts me at some kind of risk.

Next article: Self Interest

©2006 Ken Buist


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©2013 Team Technology. Further articles/resources that may be of interest include: Personality Test, Personality Type Descriptions, Myers Briggs overview, The Basics of Team Building, What Career is Right for Me?, and Career ideas.