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Leadership using the Tuckman model

Leadership using Tuckman Leadership of teams requires an ability to diagnose the stage of development of teams, and make appropriate interventions that move the team forward. The Tuckman model of team development is an old one (about 40 years) and very simple, but it is still very useful.

This web page helps you recognise the stage of development of the team in Tuckman terms, and then outlines the types of interventions that will move the team forward. Using the wrong type of intervention can, at best, be ineffective and, at worst, destroy any good teamwork that already exists. It is important, therefore, to use the right approach.

Diagnosis - characteristics of each stage
Forming Storming Norming Performing
Focus Own objectives Others/problems Processes Performance
Trust Assess leader Trust only leader Trust the processes Trust the people
Relationships None/distant Conflict Mechanistic Synergistic
Criticism Covert Overt Productive Comfortable
Decision making Fragmented Thrashing Processed Natural
Predictability Politics Volatile Systematic Anticipation
Role understanding Ignorance Ambiguity Clarity Intuitive
Products Individual Undesirable Wooden System
Knowledge Poker playing Packets According to rules According to need
Performance Individual effort Working out Following rules Achieving flow


Type of interventions that a leader should make
Forming Storming Norming Performing
Overview Set objectives Resolve conflicts Facilitate processes Coach
Direction High High Low Low
Support Low High High Low
Leader focus Individual tasks People interactions Task interactions Team self-development
Persuasion style Tell/push Sell/Consult Listen/advise Observe/support
Team Interaction Leader provide links Facilitate relationships Facilitate team processes Dynamic grouping
Summary Individuals Relationships Processes Self-development


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