team technology
What is assertiveness'

How To Be More Assertive

What is

Four styles

Rights and

Positive beliefs

Being direct

disagreement constructively

Managing the other
person's behaviour
by enforcing
a process

Building rapport

Focusing on facts

Focusing on

Stopping put-down

Text Book Techniques

action planning

Building Rapport

How To Be More Assertive: Part 8

It is easier to get what you need from someone (and to find out what they need) if you have a good rapport with someone. That involves:

Building rapport is analogous to strengthening a bridge over a river: the stronger the bridge, the more it can carry. That is, the better rapport that you have in a relationship with someone, the more you can ask of them.

How To Be More Assertive:
Part 9: Focus on Facts